Orange County Utilities

Water in Orange County Utilities Area

Much of unincorporated Orange County, including Windermere, Dr. Phillips and Lake Nona, is served by Orange County Utilities. It reports by service area, so the first step is finding your area on its map.

Communities: Windermere · Dr. Phillips · Lake Nona · Hunters Creek · Meadow Woods · Pine Hills · Union Park

Where your water comes from, per official reports

  • Orange County Utilities draws from the Floridan Aquifer and says the water needs little treatment beyond disinfection and aeration. [2]
  • The annual report is organized by service area and Public Water System number. A map shows which data applies to your address. [1]
  • The utility reports more than 260,000 analyses in 2025 and monitors more than 150 substances. [1]

What a utility report can't tell you about your home

  • Neighbors on the same street can be in different service areas, or one can be on a private well. Don't rely on a neighbor's result.
  • Newer homes in Lake Nona and older homes in Pine Hills have very different plumbing and water heaters, even when the water source is the same.

What we check during your free in-home visit

  • Hardness and scale potential
  • Sulfur odor, especially on hot water
  • Chlorine taste at the kitchen tap
  • Whether your home is on a private well

An in-home test is a screening, not a certified laboratory analysis or a statement that water is safe to drink. For urgent concerns, follow your utility's official notices or contact your county health department.

Treatment options to compare after testing

Related reading

Frequently asked questions

Is Windermere water the same as Orlando water?

Not necessarily. Many Windermere-area homes are on Orange County Utilities, not OUC, and some are on private wells. The provider on your bill decides which report applies.

How do I find my service area in the report?

Use the service-area map at the start of the Orange County Utilities Drinking Water Report, then go to the data table for that area.

What does the free in-home test add?

It measures your tap, after your own plumbing and any equipment you already have, so a recommendation matches your house rather than a regional average.

Sources

Official sources reviewed October 2026. Reports are updated yearly, so always check the latest edition.

  1. [1] Orange County Utilities Drinking Water Report 2025 (2025)
  2. [2] Orange County Utilities — Water Quality